Custom Names Cookies Mug - This ceramic mug can be customized with cute cookie characters and your family names, creating a special and personalized touch. It celebrates the joy of family and adds a heartwarming element to your daily coffee or tea routine.
Biscuit Character Two-tone Coffee Cup - Made of quality ceramic and featured a charming biscuit character design with a two-tone color scheme, the mug adds a playful and whimsical vibe. It brings a smile to your face every time you enjoy your favorite hot beverage.
Christmas Gift - This personalized mug makes a perfect Christmas gift for women, mothers, grandmothers, or any beloved family member. It combines the festive spirit of Christmas with the sentiment of family, making it a meaningful and thoughtful present.
2. Please feel free to Email us with any special requests or questions.
DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 1-3 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide multi shipping methods for you to choose from as followed frame.
Method
Shipping Time
Price
Standard Shipping
To US,UK,CA,FR,DE,NZ: 5-9 Business Days
To Other Countries: 6-10Business Days
$5.99
Expedited Shipping
To US,UK,AU,DE,NZ: 4-6 Business Days
$7.95
Expedited Shipping
ToCA: 6-8 Business Days
$9.95
Urgent Shipping
ToUK: 2-5 Business Days
$12.95
Urgent Shipping
To Other Countries: 2-4 Business Days
$28.5
(Free over $150)
*Due to the national strike by the Canadian Union of Postal Workers (CUPW), orders shipped to Canada may experience delays.
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please click here to check.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.
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