Customized Urn Necklace - We understand the importance of beloved pets/humans and how painful if they leave us. This beautiful teardrop urn can hold the ashes of your loved one or lost pet, sand from a special place, or even small pieces of flower petals or hair. You can customize this teardrop urn necklace with special engravings to make it a perfect way to keep your loved one's soul with you.
How to Use - To fill the pendant, simply unscrew the lid and use the mini funnel to fill the chamber with a small amount of ash or dust. It is highly recommended to put a drop of glue on the end of the screw before tightening to ensure that the screw remains sealed forever.
Cremation Necklace Care - Although this cremation necklace can be open with a threaded screw, we highly recommend using a water-insoluble adhesive to permanently seal the pendant after filling it with ashes. This adhesive will reinforce the threaded screw or bundle to ensure that the jewelry remains securely sealed. Do not immerse or soak the parts in water or any other chemicals.
NOTE:
Comes with a filling tool.
1. The chain length mentioned at our website does not include the pendant. Click here to check the chain length guide.
3. Please feel free to Email us with any special requests or questions.
DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 1-3 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide multi shipping methods for you to choose from as followed frame.
Method
Shipping Time
Price
Standard Shipping
To US,UK,CA,FR,DE,NZ: 5-9 Business Days
To Other Countries: 6-10Business Days
$5.99
Expedited Shipping
To US,UK,AU,DE,NZ: 4-6 Business Days
$7.95
Expedited Shipping
ToCA: 6-8 Business Days
$9.95
Urgent Shipping
ToUK: 2-5 Business Days
$12.95
Urgent Shipping
To Other Countries: 2-4 Business Days
$28.5
(Free over $150)
*Due to the national strike by the Canadian Union of Postal Workers (CUPW), orders shipped to Canada may experience delays.
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please click here to check.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.
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