Custom Name - Personalize this mug with a name on heart balloon flying over houses and the heartfelt message “I wish I could pick you up and move you next door,” creating the perfect keepsake gift for long-distance best friends, sisters, or loved ones.
Two-Tone Design - Available in 11oz or 15oz sizes, this ceramic mug features a stylish two-tone design, adding a fun pop of color to your kitchen decor while offering a sturdy handle for a comfortable grip.
High-Quality Ceramic - Crafted from durable ceramic, this mug is microwave and dishwasher safe, ensuring it maintains its vibrant colors and design with everyday use.
Home Decor - Whether used for morning coffee, tea, or a cozy evening drink, this mug adds a personal touch to your kitchen or dining area, making it both a practical and meaningful piece of home decor.
Friendship Gift - An ideal choice for birthdays, Christmas, or just because, this personalized mug makes a thoughtful moving-away gift or long-distance friendship token that will make your friend or family feel close, even from afar.
2. Please feel free to Email us with any special requests or questions.
DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 1-3 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide multi shipping methods for you to choose from as followed frame.
Method
Shipping Time
Price
Standard Shipping
To US,UK,CA,FR,DE,NZ: 5-9 Business Days
To Other Countries: 6-10Business Days
$5.99
Expedited Shipping
To US,UK,AU,DE,NZ: 4-6 Business Days
$7.95
Expedited Shipping
ToCA: 6-8 Business Days
$9.95
Urgent Shipping
ToUK: 2-5 Business Days
$12.95
Urgent Shipping
To Other Countries: 2-4 Business Days
$28.5
(Free over $150)
*Due to the national strike by the Canadian Union of Postal Workers (CUPW), orders shipped to Canada may experience delays.
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please click here to check.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.
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